Regional Warm Line Support Worker, Sudbury

12hrs per week, evenings between 6pm and Midnight, weekdays, weekends, and holidays

Deadline to apply: Friday, April 22 2019, 4 p.m. EST

Under the direction of the Regional Warm Line Coordinator, the Warm Line Peer Support Worker is responsible for operating a pre-crisis telephone support line. This includes assisting callers by listening, talking, and referring them to other community resources. The Warm Line Peer Support worker will provide a continuum of functions, from a recovery-based approach, including: active listening and reflection, building relationships, developing support plans with callers, systems advocacy, symptom management, life skills teaching. In addition, Warm Line Peer Support Worker’s will develop a working knowledge of community resources through Northeastern Ontario and provide assistance in connecting callers to appropriate services.

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